WhatsApp API for Fitness Centers

WhatsApp API for Fitness Centers developed by Ublux is the best communication platform to engage with the members of your fitness center.

Location, well-equipped machines, trainers, programs, and professional classes are essential for gyms to get more clients; there is nothing new here. But keeping open communication with your members is as important as the other factors, and here is where Ublux plays a key role.

The purpose of businesses is to recruit a growing number of members. As a result, WhatsApp is one of the marketing channels businesses can utilize to disseminate their digital content and media, which is one of the most popular messaging apps and the dark social media leader.

Whatsapp business might be beneficial to gyms and fitness centers.

Gyms can connect their phone number to their system or database using the WhatsApp business API. In this instance, the WhatsApp number will also serve as a personal trainer.

Workouts, gym plans, class schedules, opening hours, and so on can all be found in this database. Ublux can also be used as a motivational tool to encourage them back into the gym. In other words, if a client misses three days or more at the gym, Ublux will send them motivational messages to entice them back in.

Aside from that, this fantastic tool can be improved and expanded to meet the gym’s WhatsApp marketing requirements. But how do you do it? You can seek an upgrade to Ublux by phoning our customer service department. In addition, the upgrade request is free.

Fitness And Gym Automated WhatsApp Bot

Repeatedly answering the same questions.

Sounds familiar?

In the Sports and Fitness sector, it isn’t hard to imagine how standardized messages – thinking of questions about subscriptions or opening hours – can reduce pressure on customer care.

Wouldn’t it be easier if questions were answered before they’re asked?

And that recurring incoming questions are answered for you?

The WhatsApp business API has a way to make things a bit easier on your customer care center.

How? With Message Templates.

What are Message Templates?

Message Templates are pre-approved messages that can be sent in both inbound and outbound communication with your customers.

These messages can be used to send notifications to those customers with an active opt-in to receive the timely notification from your business, or to help you send quick replies whenever a consumer contacts your support desk via WhatsApp.

Preset, but personal

Whatever the use case, these messages must be valuable, informative, and relevant. This means personalization is critical.

To personalize the message, you can use numbered placeholders {x}. Each placeholder can be filled with letters, digits, special characters, and spaces.

Sounds abstract? This is best explained with examples of how these Message Templates optimize customer care in the Sports sector.

Morning {1} Today is the day! It’s marathon time! Are you ready? Make sure to eat your carbs this morning and you’ve got your running shoes ready to go! Show this QR code at the admission desk and you’re good to go!

Hi [1], this is day 7 of your 30 Day Ab Challenge! Today, we’re going for 40 situps, 20 crunches, 20 leg raises and 30 sec plank! Ready, set, let’s target those abs!

Dear [1} Unfortunately, our [2} training is canceled today, as the teacher is injured. Instead, virtual Rico will be here to give us a boxing class. Same time & place. Enroll in the class here {3}!

You finished your triathlon! You can truly be proud of your accomplishment today. And in case people don’t believe you did it, here’s a photo of you crossing the finish line in {1}

Hi {1}, here’s your weekly fit tip! Today, it’s all about recovery. How much rest do you need? Here [2}, you can find the right amount of rest days for your training frequency!

During the holidays, our opening hours are slightly different. On December 24th, we close at 16h, and we’re closed on December 25th and 26th. On the 27th, we’ll be here to support you in burning those Christmas calories from 9AM. Merry Christmas!

Custom Message Templates

These were just a few examples of how you can actively use the WhatsApp Business API to inform customers for an improved customer experience. WhatsApp and your WhatsApp Business API distributor may provide you with Message Templates, or you can request your own.

Approval of Message Templates is done by WhatsApp and your Authorized Distributor for the WhatsApp Business solution.

Important to note is that for outbound use of these Templates, you will need an active opt-in from your customer to send specified information.

Otherwise, they may be used only in the customer care window initiated by the customer. Suppose the customer has any questions after receiving your notifications. In that case, he can ask for more information by simply replying to your message, opening up such a customer care window in which you can communicate freely.

So besides using Message Templates, of course, you can also have a random chat, where you can type your messages with rich media in response to a customer-initiated conversation.

APPLY THE CASE EXAMPLE

Gym members can use this bot to send a message inquiring about the schedule for a muscle-building workout plan. Similarly, the Automated Bot will provide them the schedule, either a four-day or five-day one.

To sum it up, depending on the source of the link database or system, the Bot’s response could be text or multimedia.