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Ublux CRM
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    Ublux CRM

    Helpdesk

    Customers and help desks benefit from built-in voice calling tools that simplify the customer support experience.

    ACD – Automatic Call Distribution
    Helpdesk | IP Phone

    ACD – Automatic Call Distribution

    Learn more about ACD and how Ublux contact center solution can help you provide better service to your customers.If your contact center is plagued by long hold times, weary personnel,…

    Read More ACD – Automatic Call Distribution

    First Contact Resolution (FCR)
    Helpdesk | IP Phone

    First Contact Resolution (FCR)

    One of the most critical IT support metrics to track, whether you’re running a Help Desk or a Service Desk, is first contact resolution (FCR). Let’s take a look at…

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    IP cloud communication system for small and medium-sized companies, easy to use and adaptable to your processes and tools.

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